We are a Micro company therefore we are careful to only offer most of our products fresh hand-crafted . We are sincerely sorry but we (DO NOT) issue refunds, accept returns or offer exchange of products (except for genuine production defects) we ask that when you are making a purchase from our website to please pay careful attention, because once your order is completed there is no going back. 

To cancel an order please contact us within the short window of 12 hours of your purchase. Please note if you receive a shipping confirmation then you will NOT be able to cancel your order. Thank you for shopping and supporting our small business.